To ensure a smooth funding process, valid banking info must be provided. This can be done either with the upload of the customer's void cheque/pre-authorized debit form or via Flinks, an online platform where the customer can log in with their mobile banking log in credentials.
Just a couple of things to keep in mind, the banking information provided must be clear, readable and include:
Name of the financial institution
Name of the customer
The 5 digit transit number
The 3 digit financial institution number
The account number
Other things to note:
Cannot be for a Line of Credit account
Cannot be in the name of a third party
If a business account is to be used, must also upload the banking info for the personal account
As always, please connect with one of our team members if you have any questions or concerns. Thank you.