When the customer chooses to sign on your mobile device, we will be asking the customer to confirm the signing via an email. This is being put into place to protect the creditability of our dealers and to ensure the customer is fully aware of the application process.
The customer will select Confirm or Decline for the signing of the Payment Plan Agreement.
If the customer confirms:
If the customer decline, they will be presented with an alert and will be required to click Decline again to confirm.
If the customer tries to go back and re-select the options, the customer will be presented with the below alert.
Have a question or concern about this process? Please connect with one of our team members and we will be happy to assist. Thank you!